Need Help? We are available to answer any questions you may have regarding this process. Please contact us at: Hospital Financial Counselors: FinancialCounselors@Firelands.com or 419-557-7879 Physician Group Billing: FirelandsPhysicianGroupBilling@Firelands.com or 419-557-5530Monday – Friday from 8 a.m. until 4:30 p.m.